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3-star hotel Check-in 12:00 · Check-out 12:00

Innkeeper's Collection Norfolk Broads, Horning

Enjoy warm rooms, free breakfast, and a beer garden at Innkeeper's Collection Norfolk Broads in Horning, steps from the River Bure and local attractions.

The Swan Inn, 10 Lower St, Horning, Wroxham, Norwich NR12 8AA, United Kingdom View on map
8/10
Very Good Based on 116 recent guest reviews
Free Wi-Fi Paid breakfast Kid-friendly Restaurant Bar
What recent guests emphasize

Comfortable stay with friendly service in a historic riverside inn

This 17th-century inn offers a peaceful setting by the Norfolk Broads, complemented by warm, well-equipped rooms and attentive staff. Guests enjoy hearty meals and appreciate the relaxed atmosphere, making it a popular choice for exploring the surrounding countryside.

Guests often praise

  • Helpful, friendly, and accommodating staff who go the extra mile to ensure a pleasant stay.
  • Spacious, clean rooms with good facilities, including fans for warm nights and scenic views over the Broads.
  • Delicious food served in the on-site pub and restaurant, with generous breakfast portions and unlimited tea/coffee.
  • Convenient parking free for residents and a peaceful location near the river and local attractions.
  • Warm, atmospheric building with period features that add character to the stay.

Worth knowing

  • Breakfast service can be slow at times due to current staffing shortages.
  • Rooms show some signs of wear and are due for refurbishment in the near future.
  • No air conditioning and occasional issues with phone signal; Wi-Fi requires frequent logins but is free.
  • No pool, fitness center, or airport shuttle service available on-site.
  • Not pet-friendly, but family-friendly with facilities suitable for children.

Best for

  • Travelers seeking a quiet and historic riverside setting near the Norfolk Broads.
  • Families looking for kid-friendly amenities and spacious rooms.
  • Guests who appreciate attentive, personable service and a warm atmosphere.
  • Visitors planning to explore nearby nature parks and local attractions such as BeWILDerwood and Norwich Cathedral.
  • Those wanting an authentic English inn experience with good food and relaxed dining options.
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About this property

Welcome to Innkeeper's Collection Norfolk Broads, Horning

Located in a 17th-century building on Lower Street in Horning, the Innkeeper's Collection Norfolk Broads, Horning offers a relaxed inn atmosphere with warm, comfortable rooms that reflect its historic charm. Guests frequently mention the scenic views over the Norfolk Broads and appreciate added touches such as fans during warmer nights. The property is well-regarded for its friendly and attentive staff who strive to make stays pleasant despite occasional staffing challenges.

The inn features an onsite restaurant and bar, complemented by a beer garden, providing guests with a choice of pub meals and a hearty breakfast, which reviews highlight as generous and good value. While air conditioning and airport shuttle services are not available, the hotel does offer free Wi-Fi and convenient parking for residents. It is a kid-friendly environment but does not accommodate pets.

The location is ideal for visitors looking to explore the surrounding natural attractions. Just a minute's walk from the River Bure, it provides easy access to outdoor activities such as boating, with popular nearby destinations including BeWILDerwood Norfolk adventure park, the expansive Broads National Park, and the historic Norwich Cathedral. Norwich Airport is approximately a 16-minute drive away, facilitating travel convenience.

With a solid 4-star rating based on 111 reviews, the Innkeeper's Collection appeals to travelers seeking a peaceful stay in a charming inn setting with good restaurants and a welcoming atmosphere. While some note a few aging room aspects pending refurbishment, the overall experience is enhanced by the location, helpful service, and the building’s period features.

Summary compiled by GoHotelly editors from verified guest reviews, partner descriptions and editorial notes.
Facilities & essentials

What's on-site and what you should know before you arrive

The short version: what's available day-to-day, and the key practical details most travelers search for.

Most popular facilities

Free Wi-Fi
Paid breakfast
Kid-friendly
Restaurant
Bar
Smoke-free

Not available at this property

Pool
Air-conditioned
Pet-friendly
Airport shuttle
Fitness center
Verified guest reviews

What recent guests are actually saying

Reviews from travelers who stayed here in the last 12 months, grouped to help you spot the pattern quickly.

CQ
Cardine Quareshy Apr 09, 2026
10

Fantastic location. Arrived late in the evening and Christina stayed behind to take me to charge my car. She was very helpful! In the morning we were served by Sophie who was also great she insured the kids were ok and the food was delicious too!

AP
Alison Parry Mar 29, 2026
10

Great parking & free for residents. A warm welcome and pleasant room with a firm bed and all the facilities you expect inc. a tall fan which was essential as it was a very warm night. We thoroughly enjoyed our evening meal and large full cooked breakfast, worth the wait (breakfast took a while but the manager explained that they're currently short staffed). Location was perfect for us.

TTS
Tell Tale Strings Mar 25, 2026
10

Nice peaceful room in an atmospheric, historical building. Lovely bathroom too! The location was idyllic right by the river with a lovely boat ride on the southern comfort just a stone's throw away. The room was well equipped and nice and clean. The food in the pub was delicious and the breakfast was huge and really great value for money. I loved the breakfast choices and the unlimited coffee and tea. The staff were very friendly and helpful. My car had broken down and I got a lift to the hotel. But this meant I was too early for check-in. But a lovely staff member let me put my case and bags in the room anyway so I didn't have to carry them around with me. I had a wonderful stay and there is nothing i didn't like...except perhaps for the lack of phone signal (but there's nothing the hotel could do about that). I had to keep signing in to wi-fi whenever i needed the internet, instead of it automatically connecting. But that really was a very minor issue. I loved my stay and will definitely be back!

JM
Jane Major Mar 21, 2026
10

Large, well appointed room with good facilities and a great view across the Norfolk Broads. The fan was a welcome addition in the hot weather. Staff throughout gave excellent service, friendly yet always professional and were prepared to go the extra mile to make sure our experience was as good as it could be. For example, clothes storage was limited in the room so staff quickly provided additional coat hangers since we were staying for a whole week. The servicing of the room was excellent. On our last evening the manager arranged for us to have a bottle of our favourite wine on the house - a lovely touch and much appreciated. The staff were often rushed off their feet but always managed to smile and make customers feel welcome. We'll definitely be returning soon!

HZ
Hillard Zylstra Mar 14, 2026
10

Great place to relax and recharge. Friendly staff, lovely range of very tasty meals. Sit by the fireside and let all your responsibilities slide off ine's shoulders!

MT
Matt Thompson Feb 08, 2026
10

Fantastic location and lovely rooms. All the necessary amenities you require. Beautiful period pub with original features. The general manager Emma was very friendly and welcoming and extremely helpful. Would highly recommend

PBM
Paul Bishop MBE Jan 26, 2026
8.0

Great location, friendly staff, lovely atmosphere and delicious breakfast. Rooms a bit tired but we understand that they will be refurbished shortly.

MR
Mark Rake Jan 13, 2026
10

Loved my stay at The Swan Inn, Horning! Beautiful views from my room, and gorgeous breakfast and food from the pub downstairs

Location & neighborhood

Where you'll find Innkeeper's Collection Norfolk Broads, Horning

Wroxham, Norwich, UK

A minute’s walk from the River Bure, this relaxed inn in a building dating from the 17th century is 3 miles from Hoveton and Wroxham train station, and 10 miles from Fairhaven Woodland and Water Garden.

  • Hoveton and Wroxham 1 hr Walk
  • Lower Street 5 min Walk
  • Horning Bus Shelter 7 min Walk
  • Norwich Airport 16 min Car · 1 hr 21 Transit
Things to do nearby

Worth the walk or a quick ride

Curated spots travelers usually pair with a stay in Norwich. Distances are rough real-world times, not straight-line.

Norwich Cathedral 8,054 reviews

Norwich Cathedral

65 The Cl, Norwich NR1 4DH, United Kingdom

4.8 · Cathedral
Broads National Park 8,859 reviews

Broads National Park

United Kingdom

4.7 · National Park
BeWILDerwood Norfolk 2,716 reviews

BeWILDerwood Norfolk

Horning Rd, Hoveton, Norwich NR12 8JW, United Kingdom

4.6 · Theme Park
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